Brilliance in Every Conversation
~2-Second Responses
Streaming, interruptible responses that feel natural. Barge-in whenever you like — no awkward pauses, just conversation that keeps pace with human thought.
Voice-Triggered Lookups
Spoken requests mapped to approved database queries — with caller verification before any data is released. Your records, reachable by voice, safely.
Real-Time Lookups
Live data retrieval during active calls. Account balances, order statuses, appointment availability — all at her fingertips, instantly delivered.
Warm Handoffs
Transfers to human agents with the AI's call summary, sentiment, and caller intent captured for the receiving team to pick up.
Natural Dialogue
Conversations that flow like speaking with your best team member. Interruption handling, context retention, and genuine understanding.
Multi-Provider AI
Choose your intelligence. OpenAI, Anthropic, or your preferred provider. Diava adapts to your AI strategy, not the other way around.
Tone Awareness
Diava reads vocal tone during the call and adapts her delivery. Sentiment and escalation signals are surfaced to your team in the dashboard.
Workflow Automation
Beyond conversation. Trigger webhooks, create support tickets, look up orders, send SMS and email, and schedule callbacks — all from a single phone call.
Tailored to Your Business
Diava learns your business like a dedicated team member. Train her on your company data, customize her personality, and watch her become an extension of your brand — elegant, knowledgeable, and unmistakably yours.
- Custom knowledge base integration
- Configurable personality and tone
- Industry-specific vocabulary training
- Brand voice calibration
- Dynamic response templating
Built for Control
Security & Data Control
Encryption in transit, role-based access control, and audit logging of administrative and tool actions — with a self-hostable deployment so your call data stays on your own infrastructure.
Real-Time Monitoring
Comprehensive dashboards with call analytics, performance metrics, and AI quality scoring.
Call Analytics
Deep insights into every interaction. Conversation transcripts, call duration, resolution rates, and AI performance metrics at your fingertips.